Account Ledger

The account ledger is a live accounting of all debit and credits since you first moved in. This is where you go to find answers about bookkeeping.

Can someone else login to pay my rent?

These are the options if your church, a family member, or anyone who's not on the lease wants to pay your rent:

• Give them a PayNearMe Cash Pay Slip. They then take green cash to the CVS store and pay without any other actions or liability.

• If they would rather write a check, have them write the check to you, deposit the check in your account, and then you pay your rent in Appfolio.

• We cannot grant them access to your online portal but you can share your password. Then they can log in and make a payment using their account info. We do not recommend sharing your login. You will be doing this at your own risk. If you share your password, we recommend you immediately change your password once they pay.

• We can add them to the lease, but then they would need to apply, pay application fees, qualify and sign a lease. Then they will be financially responsible.

Auto-Pay

Tenants are responsible for activating, updating, and deactivating auto-pay. The Manager has no control of this feature.

Don't forget that you set up auto-pay and also pay manually. The system will sweep the payments exactly as you program regardless if you made an additional payment.

​If you set up two auto-pays, appfolio will charge twice.

How do I pay in cash?

Payments must be made in cash under specific conditions: if you have bounced a check, you must pay in cash until the issue is resolved or the eviction process begins; within 10 days of your court date during an eviction; or if you are moving in less than 7 days after paying the deposit, unless you have a credit score of 700 or higher.

To make a cash payment, download a "Cash-Pay-Slip" from Appfolio, present it with the cash at CVS, and the cashier will scan the barcode to apply the payment to your account.

You can download the Pay-Slip for free, but if you prefer us to create it, there is a $25 processing fee. We will attach the Pay-Slip to the Documents Tab in your portal and email it to you when ready.

A printed copy is not necessary as CVS can scan a digital version. The same Pay-Slip can be used multiple times the barcode doesn't change, and anyone with a copy can make the payment. However, our office staff, including the eviction attorney, cannot accept payments.

To reactivate online payment options, submit a request form, except during the periods when you have bounced a check or are in the eviction process.

PayNearMe integrated with Appfolio, facilitates the transfer of funds and updates the bookkeeping, with transactions typically appearing on your Account Ledger within 24-48 hours of the time you make the payment.

For technical support, contact PayNearMe directly at (888) 714-0004, as we do not have access to their software.

Payments are limited to $2,000 per transaction and a maximum of $2,900 within a 24-hour period; for amounts exceeding this limit, you can return the following day to make additional payments.

CVS is the recommended location for payments, as employees at Walgreens and Walmart may not be as familiar with this process.

How to pay in appfolio

Tenants can pay in appfolio 24/7 using check, debit & credit.

The vendor appfolio uses for payment processing charges a fee. That money does not go to YourRentalHome.com

Sign into appfolio & click the payments tab.

Reactivate Online Payments

Online payments are not available if you have bounced a check and have not yet paid the balance in full, if it is between the 6th and 14th of the month, or if eviction court is in 10 days.

You can reactivate online payments by submitting a request form, but this is not possible under the situations mentioned.

There is a $25 processing fee for reactivating online payments, which will be billed to you once the request form is submitted.

If you prefer, you can continue to pay in cash to avoid this fee. To reactivate online payments, submit the form below.

The bookkeeper, who processes these requests once a week, will handle it, so expect it to take between 3-5 business days. In the meantime, pay with cash to avoid late fees and eviction fees. You will receive a confirmation text once your request has been processed.

Reactivate using the request form:

Reactivate Online Payments​

What if I made an extra payment?

If you make a duplicate payment, AppFolio will automatically apply the excess amount to your future bills.

Given the cost of custom bookkeeping at $300 per hour, we recommend allowing the overage to be applied to future charges rather than requesting a refund, which may take several weeks to process. However, the choice is yours.