
Move-In Process
Step-by-Step Process
STEP 1: Sign & Pay
Sign your lease in AppFolio.
Under the Payments tab, click to Make a Payment.
If you have questions about the balance due, click View Full Account Ledger.
The first payment must be made with cash, debit, or credit card. This is because it takes 7 days for eCheck payments to clear. If you're not moving in within 7 days, feel free to use eCheck.
STEP 2: Connect utilities
Turn on all utility services (Other than those that the lease states are landlord responsibility.)
Activation Date: Utilities must be active on the date the lease begins.
If you forget to activate any utilities and we receive an invoice from a utility provider for a service period that overlaps your lease term, our system will automatically prorate the bill between the new/old tenants, or between the new tenant/landlord based upon the lease term. A $20 Billing Fee applies.
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​​STEP 3: Inspection
Using the Maintenance Checklist, the maintenance tech will confirm the property meets our standard of quality. Please hold us to this standard at the move-in, as we will hold you to this standard at move-out.
Our tech will install a lockbox on the front door with your set of keys.
STEP 4: Get the keys
The day before your lease start date, our processor will confirm you paid the balance (with the correct payment method) and email the lockbox code.
Once the email is delivered, you can pick up the keys.
STEP - 5: Move-In
You can move in any time after you get the keys. There's no rush.