Roommate (Move-In)
Procedures
Lease Requirement
Each adult who spends more than 7 nights per lease term at the Property must apply, qualify, and sign a lease. ​
Proof of income is not required when adding a roommate because the current tenant already met the income qualifications.
Procedures
TERMINOLOGY:
The new roommate is referred to as "Applicant" and the current roommate is referred to as "Tenant".
STEP 1: APPLY
Applicant must apply for any property listed on our vacancies page and...
In the comments section of the application, write in the address of the property (and apt #) you want to move into.
STEP 2: BACKGROUND CHECK
Our processor works part-time so please allow for 1-7 days for processing.
The results are typically received in minutes but can take a week or two for out-of-state reports.
Applicant & Tenant will get a text to notify if Approved or Denied.
STEP 3: PAY PROCESSING FEE
Once approved, the $25 Processing Fee will be added to your account.​​
STEP 4: SIGN LEASE
All Roommates must sign the new lease before the Applicant can move in.
STEP 5: MOVE-IN
There is no move-in inspection. Everyone, including the new roommate, will be collectively responsible for damages to the home/unit including damages that occurred before the new roommate moved in.
Make a copy of the key for your new roommate at ACE, Home Depot, or Lowes.
STEP 6: ​RENTERS INSURANCE
​The system will automatically bills a $19 No Insurance Fee once the Roommate is added since the new Roommate does not have insurance.
If the new Roommate uploads evidence of insurance the same day the lease is signed, the No Insurance Fee will be reversed. If uploaded after the lease is signed, the fee will remain for this month but not be charged again until the month the policy expires.
Read the details on the Renters Insurance tab above.​
FAQ
How to I add a new roommate?
New roommates must apply online and qualify like any other applicant for everything other than income requirements.
​​How do they apply?
Have them apply for any property listed on the vacancies page & write in the notes that they are applying to live with you.
Will there be a Lease Processing call?
No. The current resident is responsible for:
Answering the new roommates questions about our systems & procedures
Giving the new roommate the password to our website so they can learn the procedures.
What if I don't get along with my roommate?
Any conflicts between roommates must be solved by the roommates.
Manager does not get involved in conflict resolution.
If the residents can't work it out, then everyone must vacate.
What does it cost to add or remove a roommate?
There is a flat $25 processing fee per roommate change.
How do you handle the Security Deposit?
The Manager does not refund partial deposits.
The roommates must negotiate security deposit between themselves.
The deposit remains on file with the remaining tenants until all Tenants move out at once.
When all roommates move out at once and the Security Deposit is refunded, it's split evenly between the Roommates that enter their direct deposit bank info in Appfolio. If you don't enter your bank info, you will not receive a portion of the refund.
Can I be removed as a roommate if I'm the one who purchased the Renters Bond?
No. If a renters bond was used in addition to or in place of the security deposit, the person that purchased the bond will not be allowed to be removed from the lease.
One of the other roommates must pay a security deposit or purchase a bond before you can move.
Can I add a roommate & then remove myself?
Tenants who used their income to qualify are not eligible to be removed. In other words, you cannot find someone else to "take-over" the payments on your lease.
If a financially responsible applicant needs to be replaced, a Mid-Lease Move-Out must be completed. The replacement applicant must apply, qualify, and get approved like anyone else looking to rent a home.
What happens if I forget to add my new roommate?
If the Manager discovers an unauthorized occupant in the property, that person has 24 hours to apply & be approved before a $100 daily Lease Violation Fee is charged to the current Tenant and the evictions will be filed for all occupants.
What if the roommate I want was declined?
Then they can't move in. You have to decide if you want a different roommate or want to move-out to you can be roommates with them.
Who should my roommate call about the denial?
We are not authorized to discuss the info on your credit report. ​If you have questions, please call...
​​Appfolio Consumer Relations
(866) 359-3630
Experian Consumer Assistance
(800) 493-1058