Self Guided Tours

If a replacement tenant has not signed a lease by the time current tenant vacates and the home is Rent Ready, we:

• Rekey the locks.

• Install the For-Rent sign.

• Notify all tenants on the Waiting List that the home is ready for self-guided tours.

• Then when applicants call we copy their ID and give them the keys to tour the property.

• If the property has a SimpliSafe alarm we disarm

Move-In Phase

Our Coordinator meets the new tenant at the home with two objectives:

• We complete a video inspection to document the current condition of the property.

• Review the checklist with them to set expectations on how they must care for the home. if not, we will to the work and bill them.

Application Phase

This can happen during or after any of the above phases. Pre-approved applicants are eligible for private in-person or video-call tours up to 30 days before the current tenant moves out.

Welcome Letter

Then a week later we send a link to review how to care for the home and a variety of other topics to make them a better tenant.

This just reinforces everything we have already told them.

Leasing Phase

We teach tenants how how to care for the home. This either creates a good tenant or scares away the bad tenants before they move-in.